Shipping policy

Last Updated: 05 June 2026

Thank you for shopping with Aaniva. We are committed to delivering your orders as quickly and efficiently as possible. Please review our Shipping Policy to understand how we process, ship, and deliver orders.

1. Order Processing Time

All orders are processed within 5-7 Business Days after payment confirmation.

Please note:

  • Orders are processed only on business days (excluding weekends and public holidays).
  • During peak seasons, sales events, or holidays, processing times may be slightly longer.
  • Customers will receive an order confirmation email once the order has been successfully placed.

If we experience significant delays in processing your order, we will notify you via email or phone.

2. Shipping Methods

We work with trusted shipping and logistics partners to ensure safe and reliable delivery.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)
  • Cash on Delivery (if offered)
  • Local Delivery (if applicable)

Shipping options available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times vary depending on the shipping destination and selected shipping method.

Domestic Shipping (India)

  • Standard Shipping: [5-7 BUSINESS DAYS]

Remote Locations

Deliveries to remote or hard-to-reach locations may require additional transit time.

Please note that delivery timelines are estimates and not guaranteed.

4. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location
  • Order value
  • Product size and weight
  • Shipping method selected

Shipping Rates

  • Free Shipping: Available on orders above Rs499

Applicable shipping charges will be displayed during checkout before payment is completed.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking number
  • Courier partner details
  • Tracking link (where available)

Customers can use this information to monitor the status of their shipment in real time.

If you do not receive tracking details within the expected timeframe, please contact us at shopaarniva@gmail.com.

6. Delivery Issues and Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Transportation disruptions
  • Public holidays
  • High order volumes
  • Courier service issues
  • Government restrictions or unforeseen circumstances

Aarniva is not liable for delays caused by shipping carriers or events beyond our reasonable control.

We appreciate your patience and understanding in such situations.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

  • Delivery may be delayed.
  • Additional shipping charges may apply.
  • Orders may be returned to us by the courier.

Please contact us immediately at shopaarniva@gmail.com if you notice an error in your shipping details after placing an order.

8. Lost, Damaged, or Missing Packages

If your order arrives damaged, incomplete, or appears to be lost in transit, please contact us within 2 DAYS of the expected delivery date.

When contacting us, please include:

  • Order number
  • Photos of damaged items (if applicable)
  • Description of the issue

We will work with the shipping carrier to investigate and resolve the matter as quickly as possible.

9. International Shipping

At this time, Aarniva ships only within India and does not offer international shipping.

10. Multiple Shipments

In some cases, products within the same order may be shipped separately due to:

  • Product availability
  • Warehouse locations
  • Supplier fulfillment requirements

If your order is split into multiple shipments, you will receive tracking information for each shipment.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Aarniva
Email: shopaarniva@gmail.com
Phone: +919479719364
Business Hours: 9:00 to 20:00 (Mon to Sat)

We are happy to assist you with any shipping-related inquiries.